Operations Walkthrough

    How BenefitPlus Works

    This page walks through what actually happens in the BenefitPlus platform, from the day you sign to year-end reporting. The operational view of how the platform runs your program day-to-day.

    The Short Version

    From signed contract to live program in 24 hours.

    You sign the contract. Within 24 hours (small business) or 48 hours (enterprise), your Section 127 plan document is generated, your payroll integration is configured, and your employees receive enrollment invitations. From there, contributions flow directly from your payroll to your employees' loan servicers each pay period. Your dashboard shows participation and dollars contributed. Maurice, our trained student loan and benefits expert, answers questions on every screen. At year-end, BenefitPlus handles nondiscrimination testing and gives your payroll team the W-2 handling guidance they need.

    Four Steps

    The simple version.

    01

    Set Up Your Plan

    Section 127 plan document generated and your account provisioned. Day 1.

    02

    Employees Enroll

    Payroll integration runs once. Enrollment invitations go to eligible employees. Under five minutes per employee.

    03

    Payments Flow

    Each pay period, contributions route from payroll through escrow directly to each loan servicer as extra principal.

    04

    Track & Report

    Real-time dashboard, year-end nondiscrimination testing, and W-2 handling guidance for payroll.

    The Full Walkthrough

    Each phase, in detail.

    1. 01
      Day 1

      Your plan goes live

      Once the contract is signed, BenefitPlus generates your IRC Section 127 Educational Assistance Program plan document. The plan document includes your eligibility rules, contribution amounts, vesting schedule, and the required nondiscrimination provisions. It is executed digitally and becomes the legal foundation of your program.

      At the same time, your employer account is provisioned. You receive administrative access to your BenefitPlus dashboard. Your logo and branding are applied to employee-facing enrollment materials. Your first disbursement date is set.

    2. 02
      Week 1

      Payroll integration and enrollment launch

      BenefitPlus integrates with your payroll system (Gusto, Rippling, ADP, Paychex, QuickBooks, Workday, and others). Your payroll team approves a one-time connection. No ongoing manual reconciliation is required after setup.

      Enrollment invitations go out to eligible employees via email. Each employee receives a personalized enrollment link, a short explanation of the benefit, and a walkthrough of how to connect their loans. Federal loans can be added via MyStudentData upload. Private loans are added by servicer selection and account verification.

      Employees complete enrollment in under five minutes. Your dashboard shows enrollment progress in real time.

    3. 03
      Each pay period

      Contributions flow directly to loan servicers

      When your payroll runs, BenefitPlus receives the contribution amount for each enrolled employee. Funds are held briefly in a compliant escrow account, then disbursed directly to the employee's loan servicer as an extra principal payment. No money passes through the employee's bank account. The employee sees the payment applied on their loan statement.

      Every contribution is logged with timestamps, amounts, and destination servicer information. The audit trail is exportable for IRS or internal review.

    4. 04
      Ongoing

      Your employer dashboard

      Your dashboard shows, in real time:

      • Participation rate (% of eligible employees enrolled)
      • Total contributions this month and year-to-date
      • FICA savings to the employer (7.65% of contributions)
      • Upcoming disbursement schedule
      • Individual employee records with contribution history
      • Any failed disbursements (rare) with remediation actions

      Permission controls let you give benefits staff, payroll staff, and finance staff the right level of access. Regular reporting exports are available for your internal reviews.

    5. 05
      Always on

      Maurice: Support on every screen

      Maurice, a trained student loan and benefits expert, is available on every page of the BenefitPlus platform through a widget. For HR and benefits administrators, Maurice handles the routine questions about compliance, plan design, payroll integration, and reporting. For employees, Maurice answers questions about their loans, taxes, and enrollment. For prospects still evaluating, Maurice explains pricing, Section 127, and how the platform works.

      Maurice reduces the load on your HR function. Routine questions get answered immediately; your HR team only gets escalated the nuanced cases that actually require judgment.

      Learn more about Maurice
    6. 06
      Year-end

      W-2 reporting and nondiscrimination testing

      In Q4 of each plan year, two things happen:

      Nondiscrimination testing. Section 127 requires that plans not discriminate in favor of highly compensated employees, and that no more than 5% of benefits go to 5%+ owners. BenefitPlus runs your plan against these requirements and flags any concerns before year-end. If adjustments are needed, you make them before the final plan year closes.

      W-2 handling. Qualifying Section 127 amounts within the $5,250 annual cap are excluded from Box 1 wages on the employee's W-2. Amounts exceeding $5,250 per year per employee are treated as taxable wages and reported normally. BenefitPlus gives your payroll team the exact per-employee figures and handling guidance.

    7. 07
      Under the hood

      What's happening for compliance

      BenefitPlus maintains:

      • Your plan document — generated at signing, updated when you amend
      • Employee eligibility records — with dates of eligibility, enrollment, and any changes
      • Contribution records — for every pay period and every employee
      • Notification records — confirming reasonable notice to eligible employees as required by §127(b)(4)
      • Nondiscrimination testing records — run annually
      • Disbursement audit trail — for every dollar from payroll through escrow to servicer

      All records are retained for the IRS-required seven-year window plus the duration of the active relationship. Records are exportable in machine-readable format on request.

    Frequently asked questions

    Ready to launch your program?

    Transparent SMB pricing is published. Enterprise teams receive a custom proposal. Either path starts with a short call.